Privacy Policy

This is the privacy policy statement for the Web Site of Dog Chatter, Inc.titled Dogchatter.com (the “Site”). Our postal address is:


Dog Chatter, Inc.
8391 Beverly Blvd., Suite 373
Los Angeles, CA 90048

We can be reached via e-mail at privacy@dogchatter.com


Dogchatter.com respects your privacy and we are committed to keeping your information protected and confidential. The information you provide to us is collected to provide you with a more complete browsing and shopping experience.


The Dogchatter.com web server automatically recognizes only the consumer's domain. We collect the e-mail address (where possible) of visitors to our Site, the e-mail addresses of those who post messages to our bulletin board, the e-mail addresses of those who communicate with us via e-mail, the e-mail addresses of those who make postings to our chat areas, aggregate information on what pages consumers access or visit, information volunteered by the consumer, such as survey information and/or site registrations, name and address, telephone number, fax number, payment information (e.g., credit card number and billing address).


The information we collect is used to improve the content of our Site, used to customize the content and/or layout of our page for each individual visitor, used to notify consumers about updates to our Web Site, shared with agents or contractors who assist in providing support for our internal operations, used by us to contact consumers for marketing purposes.


We may be required to disclose your personal information for legal reasons, such as in response to a valid court order, subpoena, government investigation, or as otherwise required by law. We also reserve the right to report to law enforcement agencies any activities that we, in good faith, believe to be unlawful. We may release certain personal information when we believe that such release is reasonably necessary to protect the rights, property, and safety of others and Dog Chatter, Inc.. We may also release personal information in the event of a corporate sale, merger, reorganization, dissolution or similar event. We will require such parties to treat your personal information in accordance with our Policy and to use and disclose your personal information solely for the purposes for which it was collected.


DOG-e-STORE ORDERS: To order from Dogchatter.com we request your name, email address, mailing address, telephone number, and complete credit card information. This information allows us to promptly complete your order and alert you of the status of your order. Dogchatter.com may use your order contact information, web site traffic patterns, and site usage to notify you of special promotions or information you may find valuable. To be removed from this list, please send an e-mail titled ‘Unsubscribe’ to the above email address.


SALES TAX: California Sales Tax is applicable to CA residents. We only charge the minimum sales tax of 9%, and do not add individual district taxes. CA residents are responsible for submitting their own district taxes.


CHILDREN: The safety of children is important to Dog Chatter, Inc. Dog Chatter does not knowingly or intentionally collect information from persons under 13 years of age without parental consent. If you are under 13 and wish to purchase items from our Web Site or wish to provide personal information, ask a parent or guardian for assistance. Dog Chatter, Inc. cannot prohibit minors from visiting our Web Site and must rely on parents and guardians to decide which materials are appropriate for children under 13.


CUSTOMER INFORMATION: If you supply us with your postal address on-line you will only receive the information for which you provided us your address. Persons who supply us with their telephone numbers on-line will only receive telephone contact from us with information regarding orders they have placed on-line.


Upon request we provide Site visitors with access to financial information (e.g., credit card account information) that we maintain about them, unique identifier information (e.g., customer number or password) that we maintain about them, transaction information (e.g., dates on which customers made purchases, amounts and types of purchases) that we maintain about them, communications that the consumer/visitor has directed to our Site (e.g., e-mails, customer inquiries). Consumers can access this information by e-mailing us at the above address, or by writing to us at the above address.


Upon request we offer visitors the ability to have inaccuracies corrected in contact information, financial information, unique identifiers, transaction information, communications that the consumer/visitor has directed to the Site. Consumers can have this information corrected by sending us e-mail at the above address.


COOKIES: Dogchatter.com uses cookies to store visitors preferences, record session information, such as items that consumers add to their shopping cart, record user-specific information on what pages users access or visit, alert visitors to new areas that we think might be of interest to them when they return to our Site, record past activity at a Site in order to provide better service when visitors return to our Site, ensure that visitors are not repeatedly sent the same banner ads, customize Web page content based on visitors' browser type or other information that the visitor sends.


AD SERVERS: To try and bring you offers that are of interest to you, Dogchatter.com has relationships with other companies that we allow to place ads on our Web pages. As a result of your visit to our Site, ad server companies may collect information such as your domain type, your IP address and clickstream information.


For further information, consult the privacy policies of: http://www.google.com/privacypolicy.html


POLICY CHANGES: From time to time, Dogchatter.com may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will post the policy changes to our Web Site to notify you of these changes and we will use for these new purposes only data collected from the time of the policy change forward. If you are concerned about how your information is used, you should check back at our Web Site periodically.


SECURITY: Dogchatter.com has appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our Site.


UNSUBSCRIBE: If you do not want to receive e-mail from us in the future, please let us know by sending us an e-mail titled ‘Unsubscribe’ to the above address.


If you feel that this Site is not following its stated information policy, you may contact us at the above addresses or The DMA's Committee on Ethical Business Practices at mgoldberger@the-dma.org.